Job Description

** Note that you can be located ANYWHERE in the United States - this role is fully remote (with potentially a couple of in-person meetings a year) **

About Tellescope

The first thing you should know about us is that we are PROFITABLE, and are not dependent on raising funds to survive. 

We are a lean 7-person team that is focused on executing and scaling past our existing customer base. As an organization, we pride ourselves on providing new customers with white-glove onboarding and responsive support. 

As a company, Tellescope is focused on helping improve the digital patient experience in healthcare.

Our HIPAA-compliant CRM provides digital health companies with a centralized platform that includes omnichannel patient communication, scheduling, forms, task management, and a no-code automation builder.

Our platform equips companies with all of the tools needed to efficiently manage and scale patient outreach, onboarding, and ongoing relationships.

The Healthcare CRM industry is a $17.9 Billion market largely run by legacy software providers that offer a generic CRM option that can be used in a healthcare setting. Unlike those companies, Tellescope gives digital health businesses a refreshing and innovative option that is actually designed specifically for them.

Role Overview

You will be Tellescope’s 8th hire, and first full-time engineering hire, reporting to our Technical Founder Sebastian. We have built our entire product in-house and are currently in the process of refactoring our product UX/UI.

We are looking for someone that can help accelerate the frontend development of our redesigned UI. While starting with a primary focus on front-end work, the role will expand and incorporate more back-end development over time. 

This role is for you if you want to get your hands dirty and have a direct impact on our codebase and help us deliver the next version of Tellescope to our customers.

As a company, we’re looking for someone who prioritizes being kind to others, building meaningful customer relationships, and writing high-quality code. Each Tellescope team member has the ability to make a significant positive impact on our customers and their patient's lives.

We are a remote-first company so you should expect this role to be 100% remote.

Responsibilities

The responsibilities and expectations for the Frontend Developer

• Connect APIs to React Components to display dynamic, responsive UIs
• Develop strong abstractions ensuring high re-usability and maintainability of front-end code, including React Hooks
• Write test coverage of UI, logic, and API interactions
• Develop scripts and UI elements that make it easier for customers to configure Tellescope to meet their specific needs
• Write efficient MongoDB queries and improve the performance of existing features
• Develop new, secure API endpoints to enable new functionality
• Assist in reproducing and fixing bugs 
• Follow Tellescope security, privacy, and compliance standards such as HIPAA and SOC2

About You

To be successful in this role you will need to have a technical background. If you have not made meaningful code contributions to production codebases or established open-source projects, please do not apply.

Requirements

• Bachelor's degree in computer science, information technology, or a related field.
• 3-5 years of frontend development experience
• Preference for experience in digital health, B2B SaaS, or any regulated industries
• TypeScript
• React Web (Hooks / Functional components)
• NodeJS
• React Native
• Experience designing, implementing, and consuming REST APIs
• Experience working with Git, GitHub (preferred) or other version control systems
• Ability to work with Figma and collaborate with designers
• Work experience with Storybook or similar UI testing frameworks
• Experience working at an early-stage startup or organization that utilizes SCRUM or Agile
• Knowledge or experience working with EHRs, CRM, Practice Management, or other Digital Health infrastructure tools
• Excellent at problem-solving and prioritizing competing tasks
• Experience complying with HIPAA-compliance requirements
• Based in the U.S.

Nice-to-Haves 

• Experience with QA, debugging, and implementing fixes for UI/UX bugs
• Experience with AI Tools like GitHub Co-Pilot
• Familiarity with HealthTech space
• History and / or interest in contributing to Open Source projects (much of Tellescope's code-base is open source)

About the Process

During the interview process, if qualified, you should expect to meet with both of Tellescope’s co-founders.

The first interview will be a short call with our COO. Candidates who progress will then have a follow-up technical interview with our CEO.

Benefits

Compensation:

$90,000 - $120,000 (Equity 0.10% - 0.15%)

Benefits:

Vacation: Employees will be given unlimited paid time off. All we ask is that you give us a heads-up ahead of time about when you’d like to take off.

R etirement Benefits: Tellescope offers a 401(k) plan with an employer match to help you save for the future.

Health and Dental Benefits: Tellescope does not currently offer employee health or dental benefits, but plan to offer an ICHRA plan to employees in the near future.

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