Salesforce Business Analyst Job at Inherent Technologies, Remote

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  • Inherent Technologies
  • Remote

Job Description

Position: Salesforce Business Analyst

Location: Remote

Duration: 1 Years

JD for Salesforce Business Analyst role

  • Minimum 5+ years of Salesforce experience with strong leadership and influence skills
  • Translating business requirements into solutions by understanding needs, feasibility and impact,
  • Demonstrates ability to influence business unit leads to meet project objectives.
  • With Agile delivery experience, leading business and functional requirements definition, prioritization/scoping of requirements, perform functional testing on the deliverables.
  • Can use business knowledge of Salesforce products to drive solution architecture and analysis engagement for respective streams of work
  • Knowledge and Experience of Agentforce is a big plus
  • Experience with Salesforce Sales and service Cloud, Agentforce certification is preferred.
  • Thorough knowledge of profiles, roles, permission sets, role hierarchy, OWD.
  • Demonstrates track record of major solution architecture contributions in a large enterprise.
  • Leads business process redesign, roadmap planning, and estimations.
  • Ability to conduct UAT training, create UAT test scripts and run E2E UAT and SIT sessions.
  • Strong knowledge in Salesforce Product features and ability to configure and run POC demos with business.
  • Good Problem Solving and analytical skills with good Story telling skills. Gather and write CRM functional requirements stories
  • Groom and refine the Salesforce product backlog, liaison with stakeholders on the project and own the design.
  • Ensure success and acceptance criteria are defined for each story, review solutions and recommend improvements
  • Good Understanding of Integrations, Authentication mechanisms and deployment processes.
  • Ability to interact effectively with stakeholders at all levels, internally, through customers and third parties
  • Designing technical and non-technical solutions to resolve a problem or meet customer need.
  • Understanding solution architecture documents
  • Understanding different integration methods
  • Ability to run workshops with concerned stakeholders

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